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Privacy Policy

Privacy policy
What Personal Data Do We Receive?

Personal data is any information from or about an identified or identifiable person, including information that Adhyay Yu can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Adhyay Yu Products:
This statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Adhyay Video Communication, including Adhyay’s websites and its meetings, webinars, and messaging platform (“Adhyay Products” or “Products”).
  • Account Information: Information associated with an account that licenses Adhyay Yu Products, which may include administrator name, contact information, account ID, billing information, and account plan information.
  • Profile and Participant Information: Information associated with the Adhyay profile of a user who uses Adhyay Products under a licensed account or that is provided by an unlicensed participant joining a meeting, which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user or their account owner. Contacts and Calendar Integrations: Contact information added by accounts or their users to create contact lists on Adhyay Yu Products, which may include contact information a user integrates from a third-party app.
  • Settings: Information associated with the preferences and settings on a Adhyay Yu account or user profile, which may include audio and video settings, recording file location, screen sharing settings, and other settings and configuration information. Registration Information: Information people provide when registering for an Adhyay Yu meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
  • Registration Information: Information people provide when registering for a Adhyay meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information requested by the host.
  • Device Information: Information about the computers, phones, and other devices people use when interacting with Adhyay Products, which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).
  • Conference, Webinar, and Messaging: Content generated in meetings, webinars, or messages that are hosted on Adhyay Yu Products, which may include audio, video, in-meeting messages, chat messaging content, transcriptions, written feedback, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Adhyay Yu Products.
  • Product and Website Usage: Information about how people and their devices interact with Adhyay Products, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), and other user inputs that help Adhyay to understand feature usage, improve product design, and suggest features; which third-party apps users add to a meeting or other Product and what information and actions the app is authorized to access and perform; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Adhyay’s websites, including what pages they accessed, their interaction with the website features, and whether or not they signed up for an Adhyay Product.
  • Communications with Adhyay: Information about your communications with Adhyay, including relating to support questions, your account, and other inquiries.
What Personal Data Do We Receive?
Adhyay Yu employees do not access meeting, webinar, or messaging content (specifically, audio, video, files, and messages) unless directed by an account owner, or as required for legal, safety, or security reasons, as discussed below. Adhyay Yu uses personal data to conduct the following activities:

  • Provide Adhyay Yu Products and Services: To provide Products, features, and services to account owners, their users, and those they invite to join meetings and webinars hosted on their accounts, including to customise Adhyay Yu Product features and recommendations for accounts or their users. Adhyay Yu also uses personal data, including contact information, to route invitations and messages to recipients when people send invitations and messages using Adhyay Yu Products. This may also include using personal data for customer support, which may include accessing audio, video, files, and messages, at the direction of the account owner or their users. We also use personal data to manage our relationship and contracts with account owners, including billing, compliance with contractual obligations, and related administration.
  • Product Research and Development: To develop, test, and improve Adhyay Yu Products, including, for example, content-related features (such as background filters), and to troubleshoot products and features.
  • Marketing, Promotions, and Third-Party Advertising: To permit Adhyay Yu and/or its third party marketing partners to market, advertise, and promote Adhyay Yu Products, features, and services, including based on your product usage, information we receive from third-party partners, or if you visit our websites, information about how and when you visit, and your interactions with them. We may also use cookies or similar technology, including from third-party advertising partners, to show you ads within Adhyay Yu Products about products, services, or causes from third parties. Adhyay Yu does NOT use meeting, webinar, or messaging content (specifically, audio, video, files, and messages) for any marketing, promotions or third-party advertising purposes.
  • Authentication, Integrity, Security, and Safety: To authenticate accounts and activity, detect, investigate, and prevent malicious conduct or unsafe experiences, address security threats, protect public safety, and secure Adhyay Yu Products. Communicate with You: We use personal data (including contact information) to communicate with you about Adhyay Yu Products, features, and services, including product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
  • Legal Reasons: To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our Terms of Service or policies.

    Adhyay Yu uses advanced tools to automatically scan content such as virtual backgrounds, profile images, and files uploaded or exchanged through chat, for the purpose of detecting and preventing violations of our terms or policies and illegal or other harmful activity, and its employees may investigate such content where required for legal, safety, or security reasons.
How Do We Share Personal Data?
Adhyay Yu provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):

  • Resellers: If an account owner licensed or purchased Adhyay Yu Products from a third-party reseller of Adhyay Yu Products, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.
  • Vendors: Adhyay Yu works with third-party service providers to provide, support, and improve Adhyay Yu Products and technical infrastructure, and for business services such as payment processing. Adhyay Yu may also work with third-party service providers to provide advertisements and business analytics regarding Adhyay Yu Products. These vendors can access personal data subject to contractual and technical requirements for protecting personal data and prohibiting them from using personal data for any purpose other than to provide services to Adhyay Yu or as required by law.
  • For Legal Reasons: Adhyay Yu may share personal data as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of its Terms of Service or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our and our customers’ rights and property; and (6) resolve disputes and enforce agreements.
  • Marketing, Advertising, and Analytics Partners: Adhyay Yu uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Adhyay Yu Products and our website; to provide advertising and marketing for Adhyay Yu Products, including targeted advertising based on your use of our website; and to show you third-party advertising within Adhyay Yu Products. These third-party partners may receive information about your activities on Adhyay’s website through third-party cookies placed on Adhyay’s website. To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available Cookies Settings. Where required by law, Adhyay Yu will first obtain your consent before engaging in the marketing or advertising activities described.
  • Change of Control: We may share personal data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of Adhyay’s business or assets, including in connection with bankruptcy or similar proceedings.
Who Can I See and Share My Personal Data When I Use Adhyay Yu?
When you send messages or join meetings and webinars on Adhyay Yu, other people and organisations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:

  • Account Owner: An account owner is the organisation or individual that signs up for an Adhyay Yu account. Typically, an account owner designates one or more people (called an “administrator”) to manage their account and can grant privileges to users on the account. Depending on their licence with Adhyay Yu, the account owner can authorise additional users on their account, and the account owner can create and/or access the profile information for all users on their account. The account owner and their users can invite others (including guests not on their account) to meetings or webinars hosted on their account. Adhyay Yu gives account owners controls and features that they can use to determine whether certain types of content, such as recordings or out-of-meeting messages, can be created or sent, and what third-party apps can be used, for meetings and webinars hosted on their account. Depending on their settings, account owners and the people they designate can access personal data for people who join meetings and webinars on their account or send messages to users on their account. Specifically, account owners may have access to:

  • Account Usage:
    • Product Usage: Information about how people and their devices interact with their account, which may include who sent messages to their users in chat, email addresses, IP addresses, device information, and other information about who joined meetings or webinars on their account, whether users viewed or downloaded a recording, how long people participated in their meetings, the time a message was sent, information about Adhyay Yu usage information and feedback metrics.
    • Participant List: Information about the participants in an Adhyay Yu meeting, webinar, or chat, which may include name, display name, email address, phone number, and participant or user ID.
    • Registration Information: Information provided during registration for a webinar, meeting, or recording hosted by the account.

      Adhyay’s Message security: In group chats, users can see each other's messages if sent in the group, while Adhyay Yu has a private messaging feature, where only two users can send each other messages which come encrypted. It depends on the user’s preference to share chat either in group or in private
How to Contact Us?
If you have any privacy-related questions or comments related to this Privacy Statement, please send an email to info@adhyay.co.in